How to contact customer support without access to account?

Felina · Post time 2019-4-18 14:02:32

I have a problem with my account.
Today Gameroom totally crashed , so I had to re-install that and redownload and reinstall CoL.
However, when i wanted to play : i get pop up window with 2 options : 1) first time playing CoL and 2) already played on mobile.
In my mobile my account is bound to facebook ( i checked)
However when i click "already played on mobile" i get the message account binding failed.
I have a running ticket with customer support about this because i have the same problem with my alts. But since i can't access the game, i now no longer can contact customer support.
(PS : Don't tell me to do that on phone as there is no bigger nab on phone than me)

Anonymous *Post time 2019-5-4 13:50:11* · Post time 2019-5-4 13:50:11

dont have suport

Anonymous *Post time 2019-8-25 05:40:21* · Post time 2019-8-25 05:40:21

Account problem

Anonymous *Post time 2019-8-26 07:41:51* · Post time 2019-8-26 07:41:51

acount problem log in error 64 !

Anonymous *Post time 2019-12-5 01:39:10* · Post time 2019-12-5 01:39:10

why cant we play via facebook gameroom anymore?????

Anonymous *Post time 2019-12-5 07:42:34* · Post time 2019-12-5 07:42:34

a steamba mért nem lehet be jelentkezni a Colba facebookkal??????????????????

Anonymous *Post time 2019-12-10 03:01:34* · Post time 2019-12-10 03:01:34

Hi I play this game for 1 year I just changed my steam account now I have problem with removing game from previous steam account.In my game it still show previous account.

Anonymous *Post time 2019-12-26 22:51:08* · Post time 2019-12-26 22:51:08

#04#00#01#01

Anonymous *Post time 2019-12-27 09:15:57* · Post time 2019-12-27 09:15:57

Cannot access spirit battle and adventure, always log out

Anonymous *Post time 2020-1-1 21:29:26* · Post time 2020-1-1 21:29:26

Guest replied at 2019-12-27 09:15
Cannot access spirit battle and adventure, always log out

Same with me.